Dell's gotta be loving me right about now

I've got some crazy crap going on with my laptop monitor. The colors are all corrupted, fr'instance where there's supposed to be black, instead there are vertical green lines. I don't know what's up with that. The rest of the compute box works fine, but these colors ...

I called Dell support, which was the fucking nightmare I expected it to be.

After way too long, it was decided that a technician has to come by and replace my screen. We plugged in an external monitor and determined there's nothing wrong with the video card and/or drivers. Of course, the call center gal had me uninstall the video card driver after the external monitor test, so now the graphics are slower than ever. I appreciate it!

Upon flipping over the laptop to check for "missing screws or pads" (wow, how thorough and totally unnecessary a step, Dell support gal!), I noticed that there's a crack in the case. If I weren't deathly afraid of the consequences of pissing off Dell, I'd make some mention of my suspicion that Dell is a purveyor of p.o.s. products, but hey, someday I may apply for a job at Dell and the last thing I need is a record of my displeasure.

Let me just say that this faulty LCD is not the first problem I've had with this computer. This summer its motherboard got fucked up and Dell refused to believe that such a thing could happen. They sent me brand new RAM sticks, and yet the problem remained. And now there's the fucked up screen ... and somewhere in there the case got cracked and I refuse to accept responsibility for that, considering the other flaws in the assembly of this system. Grar!

Fuck it. As long as Dell is paying for the fixes, I'll go along with it. As soon as my service contract expires, though, I expect I'll be laptop shopping again. And not for a Dell.